Job Description

- Claims Executive

Position Title: Claims Executive

Role Purpose: To assist the EA India Operations Team in managing claims arising from travel insurance policies sold by various insurers

Key Responsibility Areas:

Understand the travel insurance policy terms and conditions of various insurers

Register Travel claims on system

Process Travel claims as per the policy conditions

Maintain the error free data on system Adhering to SOP agreed for each clients wrt SLAs Maintaining TATs for each activity as advised from time to time

Timely follow-up with the Insured for deficiency

Obtaining required approvals from clients as per the SOP Ensuring prompt response to queries from client / branch offices / Insured Generating weekly / fortnightly / monthly MIS as required for reporting purposes

Monitor the reimbursement float account set by the client for timely disbursement of paid claims Adhering to service standards. Other duties as directed from time to time

Knowledge, skills, and abilities:

Outstanding customer service skills

Excellent verbal and written communication skills Exceptional organizational and time management skills

Typing proficiencies of 35 wpm/and above average data entry skills

Ability to work closely with other team members and departments Proficient in basic Microsoft applications

Ability to learn proprietary EUROP ASSISTANCE software

Education:

Graduate in any discipline

Experience:

1-2 years experience in handling travel claims for insurers

Job Type: Full-time

Pay: ?135,629.44 - ?350,000.85 per year

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental pay types:

• Yearly bonus

Application Question(s):

• how soon you can join Us ?
• what is your current ctc ? and what is that you are expecting ?

Experience:

• total work: 1 year (Preferred)

Work Location: In person