Job Description

:Citrix Engineer L1(Location - Pune)Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What\'s this role about?As a Citrix Engineer, you will support in administering and supporting Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix Store Front, Citrix Netscalers, VMware, Flashstack, and Virtual Desktop Infrastructure Deployments.Here\'s how you\'ll contribute:In this role you will help us:

• Support all VDI\'s and Users supported by a global team. This includes but is not limited to: Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix Store Front, Vmware vSphere, Flashstack HW, Wyse Thin Client devices.

• Experience in administering and supporting Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix Store Front, Citrix Netscalers, VMware, and Virtual Desktop Infrastructure Deployments

• Monitoring of Citrix/VDI environment and respond to incidents/tickets.

• Perform Tier 1/1.5 incident management to meet SLA/OLA.

• Join MIM calls for incident resolution.

• Respond to and fulfill service requests.

• Create and perform routine Level changes (editing desktop pools, creating new desktop pools, and publishing new applications).

• Perform maintenance tasks in accordance with maintenance plans.

• Work across departments to make sure requirements are understood to ensure successful solutions.

• Work with Vendors to report and resolve issues.

• Maintain and keep current systems related documentation.

Skills required to contribute:We\'re looking for someone with:- Bachelor\'s Degree, preferably in Computer Science, Management Information Systems or technology related field, or equivalent combination of education and experience.- At least 4-6 years of experience in IT field, 3 of which would be Infrastructure and Citrix / Virtualization focus.\xc2\xb7 Experience in administering and supporting Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix Store Front, Citrix Netscalers, VMware, Flashstack, and Virtual Desktop Infrastructure Deployments.\xc2\xb7 Must know basic AD skills.\xc2\xb7 Must know basic Windows server 2012, 2016 administration skills.\xc2\xb7 Developing automation scripts using PowerShell - a Plus\xc2\xb7 Troubleshooting of VMware ESXi environment - a plus\xc2\xb7 Support multiple VDI and Desktop deployment/Management within Citrix XenApp & XenDesktop environment - a plus\xc2\xb7 Wire and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS.\xc2\xb7 Advantage ZensarWe are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans\' status.Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:

• Putting people first
• Client-centricity
• Collaboration

Grow. Own. Achieve. Learn. with Zensar: Ready to #ExperienceZensar?Begin your application by clicking on the \'Apply Online\' button below. Be sure to have your resume handy!If you\'re having trouble applying, drop in a line to careers@zensar.com.

Zensar