Job Description

Citrix Admin

This role has been designated as \xe2\x80\x98Edge\xe2\x80\x99, which means you will primarily work outside of an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

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Job Title: Citrix Admin
Location: Electronic City, Bangalore, India,

Who We Are:

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE Services is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers\xe2\x80\x99 outcomes from their digital transformation \xe2\x80\x93 giving clients the most effective solutions for a fast-paced, modern business along with the expertise to achieve maximum business benefit and to deliver better experiences.

What you\xe2\x80\x99ll do:

:

Eligibility & Qualifications:

• BE/ B.Tech/ M.Tech/ MSc/ MCA qualification or equivalent
• Certification for latest track on Citrix and Azure Fundamentals
• Flexible to work in 24X7 support environment and Oncall in weekends
• ITIL 4 Certified

Experience:

Minimum 8 Years of experience as Citrix administration. Minimum IT experience is 10 years Admin, Operate and Manage Citrix Site. Experience in Citrix Virtual Apps and Desktops 7.x, 19 xx, 20 xx LTSR Suite Experience in managing Citrix Virtual Apps and Desktops via Citrix Cloud and On-Premise. Excellent knowledge of Citrix Cloud, Azure AVD, AWS Experience in Citrix cloud, Citrix cloud connector Install and configure FS Logix. Experience in provisioning method using MCS technology. Experience in publishing third party applications. Excellent knowledge in PVS technology. Excellent knowledge in Citrix Storefront, License Server, Director, WEM, NetScaler, ADM L3 troubleshooting skills in Citrix environment Excellent knowledge in XenServer,VMware vCenter ,ESXi and VMWare Horizon Good in Scripting knowledge Good knowledge of AD, DNS, DHCP, Windows, Storage, Networking.

What you need to bring:

Key Technical Skills & Responsibilities:

Resolve Critical/High/Outages Incidents Involve in complex change and migration activities Handle Problem Management, Post Incident Reviews and RCA. Reducing recurring issues using proactive problem management. Identify and escalate issues in a timely manner to vendor according to process guidelines. Leverage internal technical expertise, including peers, mentors, knowledge base, community

forums and other internal tools, to provide the most effective solutions to customer issues.

Collaborate with other technology teams in diagnosing and isolating the cause of complex

issues.

Maintain quality on case documentation, SLA timeframes and operational metrics. Generate and Drive Automation within the team. Impart technical trainings to team members and wider group in organisation. Conduct workshops for new and emerging technologies to help in business growth. Involve in technical discussions for new customer onboarding

Business Skills:

Excellent written and verbal communication skills. Commitment to deliver high quality product and solution support. Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues.

For internal movement:

Approval of the employee\'s current manager is required. Employees are expected to notify their manager prior to an interview. Employees in Performance Improvement Plan are not eligible to apply.

What we can offer you:

A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element!

Want to know more about how you can make your mark with us?

Then let\xe2\x80\x99s stay connected!

#india #servicesandsupport

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management, Data Controls, Dealing with Ambiguity, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Process Improvements {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have \xe2\x80\x94 whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let\'s Stay Connected:

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Job: Services

Job Level: Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Hewlett Packard Enterprise