Cisco Voice Engineer Iii
Year Chennai, Tamil Nadu, India
Job Description
b'
Job Purpose Location: India A Cisco Voice Engineer III is a strong technical position and should have at least 5+ years of IT work experience in telecommunications and multi-platform environments with experience involving moves add and changes, fault isolation and resolution, and end-user support. Provide support for complex end-user oriented break/fix repair, and move, add, change (MAC) requests on Cisco VoIP/Video platforms and related peripheral systems (voicemail, etc.). Responsible for software implementation and configuration for new telephony projects for Cisco Unified Communication platforms of Voice/Video and peripheral equipment. Technical lead for lower tier resources of high-end leading-edge Voice/Video Unified Communication Technologies. Essential Functions Perform the operations of any new or existing telephony infrastructure device(s) and supporting software across the enterprise, including the following platforms:
- IP Telephony (IPT) Operational Support
- Unity Connection - Unity Server
- Cisco Voice Gateways - Call Manager Express Support
- Contact Center Operational Support
- Cisco Unified Communication Manager (CUCM) activities
- Cisco Unified Intelligent Contact Management (ICM) Support
- Unified Cisco Interaction Manager - CIM Support - Web chat
- Cisco Unified Intelligence Center - CUIC Reporting
- Cisco Agent and Supervisor Desktop - CAD/CSD
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3305603
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationChennai, Tamil Nadu, India
-
EducationNot mentioned
-
ExperienceYear