Job Description

:

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Department Description

Break Management team is part of CIB\'s Digital & Platform Services (D&PS) that provides governance on reconciliation and control support to J P Morgan Payment operations team across the globe there by strengthening the process.

Role Description

Break Management - Team Leader

The primary responsibility will be to gain understanding of payment products and independently review the breaks and close the same if evidences provided are appropriate.

Key Responsibilities:

• Review the evidences provided by operations on the breaks investigated by the operations team and close the breaks
• Perform various control functions to ensure high risk break (outstanding Nostro / Non Nostro breaks) are reviewed and escalated in a timely manner to senior managements
• Build and Review key metrics to measure controls, outstanding breaks across payments operation and build efficiencies.
• Perform various tasks to reconcile balances in the account and clear breaks in some cases
• Work closely with technology, reconciliation team, operations and client service teams to reduce outstanding reconciliation breaks
• Generate efficiencies by reviewing existing processes, improving STP & decrease payments breaks across the operations team
• Accuracy in processing in line with SOPs with no errors.
• Identify & escalate all error/exceptions on identification.
• Respond to and resolve inquiries in a timely manner.
• Comply with the firm\'s policies, SOPs and check points.

Qualification, Skills and Experience:

• 5-6 years in a Reconciliation or payment operations
• Strong knowledge on payments ; thorough understanding of the end to end transaction life cycle
• Strong understanding of swifts
• Strong communications skills both verbal and written
• Build strong working relationships across global cross functional teams, including Front Office
• Can operate effectively in a dynamic environment with tight deadlines
• Analytical mindset and high attention to detail
• Ability to multi-task effectively to meet tight deadlines
• Ability to manage internal clients & stake holders
• Problem solving skills and ensure quick resolution by coordinating with relevant groups
• Flexibility to work global hours
• Self-motivated and proactive with the proven ability to work accurately.

JPMorgan is an Equal Opportunity Employer.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase