Job Description

The candidate joining our group will be expected to participate in high-impact strategic and tactical initiatives with senior leadership visibility. The engagement will focus on the automation and reengineering of manual processes belonging to internal clients in CIB-SSO-Data Solutions Operations as well the contribution to continuous improvement of internal team processes.

You will be presented with opportunities to form relationships with cross-functional stakeholder across the Data Solutions Operations organization and develop a unique skillset comprised of both operational and technical expertise. You will be part of a team that values diversity, inclusion, and professional development and as such will be expected to contribute to these pillars.

The role and responsibilities of Process Automation Analyst within the CIB-SSO-Data Solutions Operations - Announcement Capture Utility Team will include the following:

• Collaborate across multiple LOBs to drive and maintain a book of work
• Perform reviews of teams and their processes and work with SMEs to develop and deploy reengineering and automation solutions
• Prepare management reports to drive prioritization of various automation initiatives
• Develop automation tool skillset and script/promote agile solutions
• Create meaningful dashboard analytics to track process improvement key performance indicators (KPIs)
• Support Operations team with BAU as and when needed

Skillset:

• Bachelor's Degree (technical/quantitative field preferred)
• Working knowledge of automation and data analysis tools such as Python, UiPath, Alteryx, and Tableau with practical experience is a must
• Ability to interface with both Technology and Business Partners to develop project requirements
• Ability to learn quickly learn new tools and concepts and teach them to internal stakeholders.
• Skill to think strategically and execute a strategic plan
• Results oriented - execute tasks and initiatives effectively and efficiently
• Proficiency in Microsoft Office, especially Excel
• Ability to work independently or work in group setting
• Excellent critical thinking, problem solving and decision making skills
• Ability to organize, prioritize and manage personal work against competing demands
• Excellent communication, presentation (both oral and written) & influencing skills
• Strong relationship building and partnership skills
• Ability to negotiate and influence others outside of organizational hierarchy
• Ability to multi-task in a fast-paced environment
• Strong analytical and problem-solving skills
• Owns and contributes to activities both within and outside direct remit

Core Skills and Behaviors:

• Data & Tech Literacy - Leverages data analytics and digital skills to create new insights and deliver well designed applications that together support business transformation
• Continuous Improvement - Applies innovation and design thinking techniques to continually challenge and improve the efficiency, scale, and resilience of our operating platform
• Market & Product Knowledge - Demonstrates a thorough understanding of our products, systems, and end to end processes, and keeps abreast of market and industry trends
• Client Engagement & Collaboration - Builds long term, trust-based relationships with clients and internal stakeholders to deliver solutions that create strategic value
• Teamwork & Leadership - Implements organizational structures and management practices that inform, empower, and enable staff to optimally deliver against their business goals

Risk, Controls & Conduct - Champions our How We Do Business culture at all times, and applies a preventative controls mind-set wherever possible to manage & mitigate risk
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.