Job Description

Job Title: Chief Sales Officer (CSO)

Department: Sales and Business Development
Reports To: CEO/Managing Director

Job Summary:

The Chief Sales Officer (CSO) is responsible for developing and executing strategic sales initiatives to drive revenue growth across ERP, CRM, POS, HMS, EMS, and HRMS software solutions. This role requires exceptional leadership skills to manage the sales team, achieve business targets, expand the customer base, and establish the company as a leader in the software industry.

Key Responsibilities: Strategic Planning and Execution

• Develop and implement comprehensive sales strategies tailored to the software products (ERP, CRM, POS, HMS, EMS, HRMS).
• Set, monitor, and achieve quarterly and annual sales targets aligned with business objectives.
• Analyze market trends, customer feedback, and competitive activities to identify opportunities for growth.

Sales Leadership

• Lead, mentor, and manage the sales team to ensure optimal performance and skill development.
• Foster a high-performing sales culture focused on achieving results and continuous improvement.
• Collaborate with the marketing team to align sales and marketing initiatives.

Client Relationship Management

• Build and maintain strong relationships with key clients to ensure long-term partnerships.
• Represent the company in negotiations, presentations, and high-stakes sales discussions.
• Address customer concerns promptly, ensuring a high level of satisfaction.

Team Development and Management

• Recruit, onboard, and train top sales talent with a focus on software product sales.
• Conduct regular performance reviews, providing feedback and development opportunities.
• Establish clear KPIs for sales teams and ensure consistent achievement across regions.

Product Expertise and Market Knowledge

• Demonstrate a deep understanding of ERP, CRM, POS, HMS, EMS, and HRMS software solutions, and articulate their value propositions effectively.
• Provide insights to the product development team for potential improvements and new features based on market demands.

Revenue and Profitability

• Monitor and optimize sales performance to maximize revenue and profitability.
• Drive upselling, cross-selling, and renewal strategies to enhance client retention and revenue.

Reporting and Analytics

• Prepare regular sales reports for the CEO/Board, highlighting achievements, challenges, and future plans.
• Use CRM and other tools to track sales activities, pipeline health, and forecast revenue accurately.

Key Requirements: Education:

• Bachelor's degree in Business Administration, Sales, Marketing, or related fields.
• MBA or equivalent is preferred.

Experience:

• 12+ years of experience in sales, with at least 5 years in a leadership role.
• Proven track record of managing sales for ERP, CRM, POS, HMS, EMS, or HRMS solutions.

Skills:

• Strong leadership and team management skills.
• Excellent negotiation, communication, and presentation abilities.
• Data-driven approach with proficiency in CRM tools, sales forecasting, and analytics.
• In-depth knowledge of the software industry and its sales cycles.

Other Requirements:

• Availability to travel for client meetings and events as needed.
• Ability to adapt to fast-paced environments and deliver under pressure.

Key Performance Indicators (KPIs):

• Revenue growth percentage.
• Sales target achievement rate.
• Client acquisition and retention metrics.
• Team performance and productivity.
• Conversion rates for leads to sales.

Contact - HR 9150661834

Mail : hr@kokatechnology.com

Job Type: Full-time

Pay: Up to ?92,063.29 per month

Benefits:

• Food provided

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 10 years (Preferred)

Work Location: In person