Job Description

COO for an Edtech Client

Job-profile of the CXO position:

- The CXO will be expected to conceptualize the annual business plan approved by the board of directors and shareholders. Will be responsible for driving the company\'s growth by understanding the potential of its products, existing customers, and the market.

- Gathering and analyzing inputs from both internal and external sources, using scientific principles such as feedback, NPS score, analytics, and other relevant metrics. By leveraging these insights, the CXO will help the team build confidence among customers and within the organization itself.

- The CXO will also be responsible for delivering results primarily in the following four areas: customer satisfaction, market share, revenue, and profit.

- Overall, the CXO should be a well-rounded leader who possesses a broad range of skills. They should be able to drive growth, build strong relationships with stakeholders, and maintain high ethical standards while keeping a keen eye on market trends and changes.

The leading skills that the company is looking for in the CXO are:

1. Leading skills: The CXO should possess excellent communication and interpersonal skills, as well as the ability to inspire and motivate teams to achieve their goals.

2. Managerial skills: The CXO must have strong leadership abilities to oversee the company\'s operations effectively. This includes prioritizing tasks and delegating responsibilities to team members to ensure that objectives are met.

3. Flexibility and adaptability: The CXO must be able to adapt to changing market conditions and respond quickly to challenges, such as changes in customer demand, economic downturns, or disruptive technologies.

4. Principled and ethical: The CXO should have a strong sense of ethical responsibility, demonstrate integrity, and maintain high ethical standards in all aspects of the business.

5. Teamwork: The CXO must be able to work effectively with others, build strong relationships with stakeholders, and foster a culture of collaboration and teamwork throughout the organization.

6. Learning skills: The CXO must have a continuous learning mindset and be willing to acquire new skills and knowledge to stay ahead of industry trends and changes.

7. Empathizing skills: The CXO should be able to understand and empathize with the needs and concerns of customers, employees, and other stakeholders.

8. Focused: The CXO must be able to stay focused on the company\'s objectives and maintain a clear vision of its mission and goals.

9. Energetic: The CXO should have high levels of energy and enthusiasm to inspire and motivate the team to achieve their goals.

10. Analytical skills: The CXO must be able to analyze market trends, gather insights from data, and use this information to make informed decisions and develop effective business strategies.

Desired Skill Set:

1) 15 + years of experience of which minimum 4 years in the top management level & in business development, preferably with an Edtech ( ERP / Learning contents etc- target audience school and students).

2) MBA in Marketing or related fields from an institute of repute

3) Preferred : from IT Sales Background/ Corporate Sales / Institutional Sales/Service Industry

IIM Jobs