Job Description

and Specification

Job Title: Manager

Reporting to: Head of Content

Department: DCC

Location: Mumbai / Gurgaon

Team Size:

Band:

Role & Responsibilities

Responsible for employee development, knowledge & skills enhancement through effective content creation and dissemination

• Develop and design training programs for hierarchy of Banca Channel.
• Developing content that is vintage based and performance based for the audience mentioned above.
• Develop and design all content in-house using ADDIE process.
• Conduct Train The Trainer program for programs created
• Create and update paper and soft copy versions of manuals and training material. Ensure regular update of material.
• Set-up system and processes for on-going feedback to determine gaps or skill enhancement requirements and conduct skill enhancement sessions on regular basis.
• Collaborate to create and conduct e-learning training programmes on regular basis.
• Conduct delivery of the training programs as and when required.

Skill/Knowledge perquisites

• Knowledge of technology based learning tools.
• Knowledge of Learning Management System and Web Based learning tools for cost optimization.
• Strong academic skills with a passion for creating a learning impact.
• Demonstrate ability to increase productivity and continuously improve methods and approaches while being cost sensitive.
• Commitment to learning

Experience

• Minimum 6-7 years of experience in Training, Sales Training and Sales.
• Worked in Insurance Industry and relevant experience in different distribution channels.

Personality Traits

• Strong interpersonal, articulation, written and oral communication skills
• Eye for detail and task-oriented
• Ready to take initiative
• Ability to accept challenges
• Strong business acumen
• Innovative and Self Motivated

Job Location

Gurugram HO



Job Summary:

Key Responsibilities/ Key Deliverables:

Measures of Success:

Job Summary:

Knowledge & Skill Matrix:

Additional Information (Optional):

and Specification

Job Title: Manager

Reporting to: Head of Content

Department: DCC

Location: Mumbai / Gurgaon

Team Size:

Band:

Role & Responsibilities

Responsible for employee development, knowledge & skills enhancement through effective content creation and dissemination

• Develop and design training programs for hierarchy of Banca Channel.
• Developing content that is vintage based and performance based for the audience mentioned above.
• Develop and design all content in-house using ADDIE process.
• Conduct Train The Trainer program for programs created
• Create and update paper and soft copy versions of manuals and training material. Ensure regular update of material.
• Set-up system and processes for on-going feedback to determine gaps or skill enhancement requirements and conduct skill enhancement sessions on regular basis.
• Collaborate to create and conduct e-learning training programmes on regular basis.
• Conduct delivery of the training programs as and when required.

Skill/Knowledge perquisites

• Knowledge of technology based learning tools.
• Knowledge of Learning Management System and Web Based learning tools for cost optimization.
• Strong academic skills with a passion for creating a learning impact.
• Demonstrate ability to increase productivity and continuously improve methods and approaches while being cost sensitive.
• Commitment to learning

Experience

• Minimum 6-7 years of experience in Training, Sales Training and Sales.
• Worked in Insurance Industry and relevant experience in different distribution channels.

Personality Traits

• Strong interpersonal, articulation, written and oral communication skills
• Eye for detail and task-oriented
• Ready to take initiative
• Ability to accept challenges
• Strong business acumen
• Innovative and Self Motivated

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