Job Description

Job Title: Support Engineer

Location: Chennai

Summary :

• We\'re looking for self-motivated individuals who are looking for a challenging career delivering enterprise world class software. You will be supporting a SCRUM / Agile software development environment where all team members share the responsibility of application support and maintenance activity of the product along with some development activity. Looking for a technical rock star, who can make a difference by not just individual contribution but drive team at technical/functional front on our aggressive products to meet product/organization goals.

Primary Responsibilities :

• Handling all country specific support issues with high turnaround time.
• Provide workload or Data fix for client specific issues.
• Monitor production environment for any interruption of service or infrastructure down times.
• Design, develop and support the application/modules based on functional and system requirements.
• Work closely with the product owners and stakeholders for understanding the functional and system requirements.
• Work closely with the Product teams to ensure architectural integrity and product quality.
• Ensuring all work conforms to ADP\'s software development process.
• Design and develop programming systems making specific determinations about system performance.
• Assess Change Requests (CR\'s), conduct impact analysis, estimate and report to the project manager
• Taking ownership of own progress
• Contributing to ongoing development of the software development team\'s processes, procedures and best practices.

Key Skills :

• Should have intense application support experience with knowledge in monitoring tools usage.
• Design & Coding experience in .Net Framework using OOPS Concepts, Principles and Design Patterns.
• Knowledge in Web-based Application Development using C#, ASP.NET with MVC
• Knowledge in .Net Framework, C#, ASP.Net, JavaScript, SQL Server, ADO .Net, Web Services and WCF.
• Strong knowledge in RDMS and SQL Server.
• Experience in using Splunk to review logs.
• Good knowledge in Source Control Management using GIT, VSS etc.
• Analyze requirements and drive end- to-end deliverable by providing a technical leadership and technical solutions.
• Review Source Code, Design and be a technical mentor for team members.
• Strong debugging skills dump analysis. Good problem solving skills.
• Solid understanding in SCRUM/Agile Development Process and Agile Values & Principles.
• Experience working with distributed teams.
• Ability to multi-task and stay organized in a dynamic work environment.
• Ability to play an Individual Contributor role and work productively in a team.
• Possess a positive attitude.
• Ability to "think outside the box".
• Participate in development of long range planning for new projects and facilities.
• Experience and ability to teach or instruct co-workers.
• Knowledge in design tools and other software development tools like Visual Studio.

Experience :

• Overall 5 - 8 years of software development experience with application support in a product based company involving in complete SDLC of the product development particularly using Agile SCRUM methodology and having excellent knowledge in using Microsoft .Net Technologies like C#, ASP .Net, Web Services and SQL Server.

Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP\'s culture and our full set of values.

ADP