Job Description

1. Technical Expertise and Operations: o Diagnostic Expertise: Highly proficient in diagnosing complex automotive issues using diagnostic tools and techniques. o Repair and Maintenance: Oversee and participate in the repair and maintenance of vehicles, including engines, transmissions, brakes, suspension, electrical systems, and more. o Quality Assurance: Ensure all work meets manufacturer standards and specifications through rigorous quality control processes. o Advanced Technologies: Stay updated with advancements in automotive technology, including hybrid and electric vehicle systems, and implement new techniques and procedures as needed.

2. Leadership and Team Management: o Team Supervision: Direct a team of technicians, assigning tasks, providing guidance, and ensuring efficient workflow. o Training and Development: Conduct training sessions to keep technicians abreast of new technologies, repair techniques, safety protocols, and customer service standards. o Performance Management: Monitor individual and team performance, provide feedback to the Senior's, and implement strategies for improvement.

3. Customer Service: Problem Resolution: Address customer concerns from Service Engineer's promptly and effectively, ensuring high levels of satisfaction. Service Excellence: Maintain a customer-centric approach, ensuring that all interactions uphold the reputation of the service department.

Job Type: Full-time

Pay: Up to ?660,000.00 per year

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person