Chat Support
Year Shalimar Bagh, Delhi, Delhi, India
Job Description
We at The Loom (www.theloom.in) are looking for a Female Customer Support Executive (Chat Process) who will offer excellent customer service to derive sales. Responsibilities:
- Resolving customer complaints & queries brought to your attention under a specific timeline through mails and chats.
- Manage and drive sales team target and performance.
- Handle customer complaints and provide appropriate solutions and alternatives so that they can bo converted into sales.
- Candidate should have good communication skills and should be comfortable in speaking with customer and replying to customer emails/chats messages in English.
- Candidate should have good typing speed and basic knowledge of Microsoft Word and Excel.
- A bachelor\xe2\x80\x99s degree in administration or a related field.
- A minimum of 1-3 years\xe2\x80\x99 experience in outbound chat/mail process.
- Excellent interpersonal and written and oral communication skills.
- Should have Computer skills, MS Office, Chat Support.
- Preference will be given to female candidates.
- Day shift
- Are you comfortable travelling to job location - Wazirpur ( North Delhi - Walking distance from Shalimar Bagh Metro Station - Pink Line)?
- What is your last in-hand monthly salary? If you monthly in-hand salary is 20000, mention 20k or 20000.
- How many years of work experience do you have as a sales executive?
- Can you talk to customers in English fluently?
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Job Detail
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Job IdJD3223171
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShalimar Bagh, Delhi, Delhi, India
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EducationNot mentioned
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ExperienceYear