Chat Support Executive

Year    UP, IN, India

Job Description

Position - Domestic Chat Process

Experience - Fresher to 1 years

Qualification: Graduate

Location - Sector - 60, NOIDA

Shifts: 24/7 rotational, 6 days working

Interview Mode: HR and OPS rounds

Roles & Responsibilities:

• Handle customer queries, bookings, ride issues, and payments.
• Provide app troubleshooting support and resolve escalations.
• Ensure a smooth customer experience and meet service metrics.

Skills Required:

• Excellent English and Hindi communication (verbal and written).

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Job Types: Full-time, Permanent, Fresher

Pay: Up to ?25,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Performance bonus
• Shift allowance
• Yearly bonus

Application Question(s):

• Are you Fresher or Experienced ?
• What's Your Current salary ?

Education:

• Bachelor's (Preferred)

Location:

• Noida, Uttar Pradesh (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3573712
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year