Chat Support Executive
Job Description
? Strategically approaching each player based on their history and profile.
? Educate current and potential customers with product and service information.
? Identify and escalate priority issues to the Team Leader and Ops Team.
? Actively participate in team meetings.
? Adapt to customer needs to provide top quality support for both technical and non-technical issues.
? Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Type: Full-time
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Fixed shift
Supplemental Pay:
• Yearly bonus
Application Question(s):
• How many years of chat process experience do you have?
Work Location: In person
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Job Detail
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Job IdJD3523592
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear