Chat Support Executive
Job Description
Responsibilities
• Respond to customer inquiries via email, chat, and social media.
• Resolve customer issues in a timely and efficient manner.
• Maintain accurate and detailed records of customer interactions.
• Follow company policies and procedures while handling customer queries.
• Collaborate with other team members to improve customer service processes.
• Provide consistent and reliable information to customers.
• Identify and escalate complex issues to the appropriate department.
Qualifications
• High school diploma or equivalent; a bachelor's degree is a plus.
• Previous experience in customer service or a related field.
• Strong written communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Excellent problem-solving skills.
• Attention to detail and accuracy.
Job Types: Full-time, Fresher
Pay: ?22,000.00 - ?35,000.00 per month
Benefits:
• Health insurance
• Leave encashment
• Provident Fund
Schedule:
• Night shift
• Rotational shift
• UK shift
• US shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• total work: 1 year (Required)
Work Location: In person
Speak with the employer
+91 9009873447
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Job Detail
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Job IdJD3571109
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear