Strategically approaching each player based on their history and profile.
? Educate current and potential customers with product and service information.
? Identify and escalate priority issues to the Team Leader and Ops Team.
? Actively participate in team meetings.
? Adapt to customer needs to provide top quality support for both technical and non-technical issues.
? Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Types: Full-time, Permanent, Fresher
Pay: ?9,892.55 - ?33,823.82 per month
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Work Location: In person
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