Chat Support Executive (fresher Only)
Year Jaipur, Rajasthan, India
Job Description
Hiring For Chat Support (Females Only) Location : Jaipur (Rajasthan)
Experience : 0-1 Year
Salary : As per Industry Standards
Notice Period : Immediate / 15 days Only Work From Office Only Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
- Day shift
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
- total work: 1 year (Preferred)
+91 9529930565
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Job Detail
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Job IdJD3168468
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear