• Manage inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs, with a goal of total satisfaction
• Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
• Gather customer feedback and share with our Sales and Marketing teams
Job Types: Full-time, Fresher
Pay: ?14,988.02 - ?20,677.71 per month
Benefits:
• Flexible schedule
• Leave encashment
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Required)
Work Location: In person
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