Chat Support Executive
Job Description
About the company -
Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to clients in Tier-1 cities like Delhi, Noida, Gurugram, Bangalore & Pune. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. We are backed by global VCs, Shark Tank India and successful industry leaders. We pride ourselves on providing reliable, high-quality assistance to allow our customers to focus on their lives and leave the headache of hiring domestic help to us.
About the role -
Qualifications and Skills -
Execution and measurement of customer support across all channels, including update tracking, analysis, and evaluation.
? Diligently address and resolve customer inquiries and issues via chats
? Ensuring that their needs are met with the highest level of efficiency and attentiveness.
? Engage in both inbound and outbound communication.
? Resolve the real-time queries of esteemed customers, foster customer retention, and provide service-related information as needed.
? Ensure all the customer queries/issues are being resolved on priority with clarity and promptness.
Job Type: Full-time
Pay: ?20,000.00 per month
Benefits:
• Leave encashment
• Paid time off
Schedule:
• Day shift
Work Location: In person
Application Deadline: 17/11/2024
Expected Start Date: 18/11/2024
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Job Detail
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Job IdJD3503535
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear