Chat Process - Work From Office
Handle incoming and outgoing customer interactions through voice and non-voice channels
Resolve customer queries and complaints efficiently and courteously
Maintain accurate records of customer interactions and transactions
Collaborate with team members to improve customer service methods and strategies
Stay updated with product knowledge and service offerings
Identify and escalate priority issues to appropriate channels for resolution
Prepare reports and summaries of customer interactions as required
Perform additional duties and responsibilities as assigned by the management
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?30,000.00 per month
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?30,000.00 per month
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 7903809796
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.