Job Description

Job Title:

Customer Support Executive - Chat & Voice Process

Location:

Sector 91, Mohali

Job Type:

Full-Time (Rotational & Evening Shifts)

Salary:

?12,000 - ?16,000 per month

Experience:

Fresher / Experienced

Qualification:

Minimum 12th Pass / Graduate

:

We are hiring dynamic and enthusiastic candidates for the role of

Customer Support Executive (Chat & Voice Process)

at our Mohali (Sector 91) office. This is a great opportunity for individuals looking to start or grow their career in the BPO/Customer Service sector.

Key Responsibilities:

Handle customer queries and complaints through chat and voice support. Provide accurate information about products/services. Resolve issues efficiently and ensure customer satisfaction. Maintain proper records of customer interactions. Work collaboratively with the team to improve service quality.

Requirements:

Minimum qualification: 12th Pass; Graduation preferred. Good communication skills in Hindi and basic English. Basic computer knowledge. Willing to work in

rotational and evening shifts

. Positive attitude and problem-solving skills.

Benefits:

Fixed salary with performance incentives. On-the-job training provided. Friendly work environment. Opportunity to grow within the company.
Job Type: Full-time

Pay: ?12,000.00 - ?16,000.00 per month

Schedule:

Day shift Night shift Rotational shift
Work Location: In person