Job Description

Accertify is the trusted partner to the world\'s leading brands. With industry-leading fraud prevention, chargebacks, and account protection offerings, we help our clients grow revenue and protect against loss. When you join Accertify, you become part of the digital solution that enables commerce across the globe. Team Accertify provides a solution merchants trust and a career you can trust.
Join us in our mission\xe2\x80\x94and build a career you can trust.Accertify is growing, and we are looking to add a Chargeback Analyst to our global fraud-fighting team.How will you make an impact in this role?As a Chargeback Analyst, you will help facilitate Accertify\xe2\x80\x99s overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for Clients across all industries.Essential Duties and Responsibilities:

• Performs manual review of queued transactions to determine the likelihood of fraud
• Prioritizes work to meet and exceed deadlines
• Independently resolves problems that require in-depth investigation and/or research
• Constantly communicates fraud trends and shares best practices with peers and leaders
• Maintains professional persistence when reviewing transactions or speaking with customers
• Develop Client-specific expertise to further support a model-first vision
• Utilizes fraud platform features to build upon initial familiarity with Client risk profiles
• Works well with a team of industry experts to monitor real-time fraud decisioning software
• Thoroughly researches transaction risk utilizing both new and existing tools
• Reports platform issues as they arise and proactively identifies potential impacts to Clients
• Maintains adherence to regulatory, operational, and compliance standards

Minimum Qualifications

• Bachelor\xe2\x80\x99s Degree required
• Strong desire to build a career in the fraud industry
• Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
• Fine-tuned organizational, analytical, and critical thinking skills strongly desired
• Exceptional problem-solving skills
• Displays confidence in making decisions independently
• Must be able to work in a fast-paced, ever-changing environment
• Strong internet research skills with the ability to navigate multiple systems at once
• Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
• Must be able to work morning, afternoon, and evening shifts, including non-business hours, overnights, weekends, and holidays
• This is a hybrid role (3 days in office) working from our Accertify Gurgaon campus

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