Role Summary
• Business Mix of Commercial and Consumer Lines
• GPW/Non Motor GPW growth
• Maintaining Hygiene - Cheque Bounce & Receivables
• Retention
• Recruitment
• Activation
• Manage the daily activity of producers to ensure strong pipeline.
• Coach & guide agents to cross sell and grow their business
• Make individual agents grow Year On Year
• Ensuring IRDA compliance regarding licensing & commission payments to agents
• Responsible for ensuring quality of applications
• Support/guide the producer in all activities related policy services
• To recruit and appoint agents for Gen Ins business
• Train agents on products, process and USP's of Co.
Key Accountabilities/ Responsibilities
To achieve the overall budget assigned for the fiscal
• Multi line budget achievement
Achieve 100% of Budget- periodically and annually.
Service Excellence
Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority
Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation
Stakeholder interfaces
Experience
Total 3-6 years of experience
Preferably general insurance industry. This will vary with size and volume of office.
Education
Graduation , Any Professional degree
Insurance certification -Associate level ( Desirable)
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