Job Description

DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. At Amazon, we\'re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Role Summary: Channel Development Manager builds capacity in the network by appointing Service Partners and planning IHS points. He/ she maintains relationships with the SPs and builds their capability. Primary Responsibilities: . Ensures capacity as per plan through IHS points and Service Partners . Builds capability of service partners to manage peak variations . Develops and manages relationships with stakeholders (IHS & SP), Innovate and monitor the execution of new products in the region . Team development & Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. . Driving team targets and push for stretched targets to consistently raise the bar. . Understand & analyze the channel & network cost and control to keep it positive. . Act as the custodian of the processes & SOPs for the allotted program and consistently challenge and innovate to improvise the existing ones. Provide out of the box solutions for to enhance quality standards, reduce waste, and eliminate unnecessary work. . Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., . Ensure new processes are communicated to relevant stakeholders and implemented in a timely manner and are standardized across locations. Perform continuous process evaluation to ensure sustainment We are open to hiring candidates to work out of one of the following locations: Mumbai, MH, IND BASIC QUALIFICATIONS - 3+ years of digital advertising and client facing roles experience - Bachelor\'s degree - Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS - 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience - Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights

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