Job Description

REF:
DETECTIONAPAC01344
DIVISION:
Smiths Detection
JOB FUNCTION:
After Sales Service Repair
About Us


Smiths Detection , part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place - https://youtu.be/JmcKLJTrHLc



The Channel Programs Specialist provides analysis, reporting and maintains the over-all picture of channel partner and service vendor network performance, capability and capacity supporting regional sales and service teams. In partnership with regional key account managers, they provide analysis of options, manage the delivery of partner performance schemes to drive product and service growth, manage data in various systems, support changes routes to market through provision of data and and support the tools that enable Smiths and external partners to effectively operate indirect channels and a service vendor repair network.
Duties & Responsibilities


Responsibilities :


• Research, analyses, map, rank, report and maintain an up-to-date picture of the global channel partner (distributor) and service vendor global performance, footprint, capacity.
• Support regional teams with partner performance scoring activities, log channel performance and service vendor short comings, coverage and capacity constraints and capture sales and service plans to address.
• Analyze and understand data trends and recommend immediate remedial activity incl. sales, partner inventory levels / age
• Maintain tiered incentive schemes and tools to increase revenues and profits from indirect channels and manage their implementation and operation. Proactively identify enhancements, collecting business requirements to improve partners service or internal efficiencies
• Build and maintain a risk and opportunity register for the partner landscape, identify strengths, weaknesses, threats, and opportunities for each region.
• Maintain a global schedule for third party contract renewals, prompting contract owners to initiate renewals to ensure a timely renewals process.
• Collate information to support channel partner and services vendor approvals processes and provide reporting on approvals status.
The Individual


Skills and Experience :


• Provide data, costing, financial models to support change of route to market assessments and input to business cases working with region and functional stakeholders.
• Provide monthly reports on partner performance, sales, pipeline and other identified KPIs
• Maintain and administer data and materials in partner portals, CRM, SAP, Service Management and IT systems.
• To act as a point of contact and provide support and training to internal sales team and key departments on channel management tools and processes and portals
• Assist in analyzing, documenting, and implementing future initiatives, working as part of a bigger project team




Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.


Diversity & Inclusion:



We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.



At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing.