Cec Relationship Manager Vrm Digital Banking Kotak 811 Vrm

Year Thane, Maharashtra, India

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:Job Role

Develops and expands existing High Net worth Customer relationships for liabilities
Deepens relationships sourcing family accounts
Cross sells bank products & builds penetration for remote banking channels like net/mobile banking
Informs customers of new products or product enhancements to further expand the banking relationship.
Maintains complete relationship record for assigned customer accounts.
Ensures high levels of customer service orientation to meet benchmark NPS.
Collaborates with the field sales teams to ensure lower cycle times and best conversion ratios

Graduate with min 2 years, or Post Graduate with a min of one year of experience
Experience in tele-sales or relationship management in BFSI preferred.
Certified in AMFI/IRDA
Excellent communication skills - Verbal & Written
Flair for Sales
Good listening skills and strong communication abilities.

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