Cec Officer Inbound Digital Banking Kotak 811 Contact Centre Inbound
Year Thane, Maharashtra, India
Job Description
:811 Digital - Outbound OfficerDepartment Retail Liabilities | Digital Banking
Location Mumbai, Thane
Number of Positions Multiple
Position Grade M1
- Assisting in resolving customer queries.
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Providing information to customers.
- Monitoring sales performance.
- Closing sales deals.
- Keeping a record of calls and relevant details.
- Go the \xe2\x80\x9cextra mile\xe2\x80\x9d to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Make sales or recommendations for products or services that may better suit customer needs
- Adhere to all company policies and procedures
- Graduate with decent English communication.
- Candidate should have a pleasing personality and should be presentable.
- Should be dedicated and display integrity.
- Willingness to learn with an attitude of continuous improvement.
- Willing to work in rotating shifts
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Job Detail
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Job IdJD3300886
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThane, Maharashtra, India
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EducationNot mentioned
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ExperienceYear