Cec Officer Outbound Retail Liabilities Customer Experience Center Contact Centre Outbound

Year    Thane, Maharashtra, India

Job Description


:

  • Calling customers for various service and sales related campaigns - related to Retail Liabilities
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
  • Cross selling of various bank products
  • Attaining Targets on sales conversions and cross selling
  • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues

  • Graduate
  • Atleast 1-2 years\' experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage
  • Excellent communication skills - Verbal & Written
  • Flair for Sales
  • Flexible to get scattered 8 Week Offs in a month with 9hours shift
  • Good listening skills and strong communication abilities.
  • Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
  • Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Kotak Mahindra Bank

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Job Detail

  • Job Id
    JD3361410
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thane, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year