Job Description

•The ideal candidate will be a competent individual with great passion for technology. Assessment and Installation of all kind of security surveillances equipment's

•Provide technical support for hardware software providing exceptional customer service in response to incoming service requests,

•Troubleshoot problems with PCs, servers, software, communications devices,

•Troubleshoot PC Thin & Thick Client desktop systems, software as well as peripherals, Briefing Display devices, Video Teleconference devices

•Provide end user desktop as well as networking support with other technicians via phone, email in person

•Maintain CCTV cameras, Biometric devices, GPS devices, Door Locks, desktops, laptops, PDAs, printers, peripherals software

•Respond to calls as well as email or other communication medium requests for technical, desktop server support by working troubles tickets as directed.

•Maintain printer queues; evaluate the overall printing process

•Control inventory including maintaining PC/printer/hardware stock updating database accordingly

•Serve as the ticket owner for assigned service requests provide timely status updates on the progress of ongoing requests.

•Co-ordinate with the reporting officer for all kind of support request and report accordingly.

•Provide training of newly join support employees.

Job Types: Full-time, Permanent

Pay: ?8,000.00 - ?30,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Life insurance

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus