Ccm
Job Description
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Address customer inquiries, concerns, and complaints in a timely and professional manner.
• Monitor and improve the quality of customer interactions across all touchpoints (phone, email, in-person, etc.).
• Oversee the customer feedback process, ensuring complaints are resolved effectively.
• Collaborate with sales, service, and finance teams to ensure a seamless customer experience.
• Maintain a database of customer interactions and follow-ups to strengthen relationships.
• Prepare regular reports on customer satisfaction, feedback, and issue resolution.
Job Type: Full-time
Pay: ?8,212.13 - ?46,261.45 per month
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3564673
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRaigarh, CT, IN, India
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EducationNot mentioned
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ExperienceYear