• conducting customer satisfaction surveys to understand what areas of the company's services need improvements
• catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
• curating streamlined email and social media communication mediums for offers, updates and much more
• dealing with customer issues and churning out an easy-to-follow solution
• managing payment and delivery of customer orders
• helping customers choose the right product for their requirements and budget
• handling customer concerns and complaints in a timely manner
• informing customers of upcoming promotions or deals
• establishing a positive rapport with all clients and customers in person or via phone
• forming reports based on customer satisfaction statistics and helping their team to develop new skills
• fixing appointments based on the availability of customers and clients
• interacting with customers to ensure they have a desirable and shareable experience.
• Only Female Candidate apply
• Graduation is mandatory
• Only female required
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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