Cce International Voice Process
Year Ahmadabad, Gujarat, India
Job Description
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We are hiring for an International Voice Process (US & UK Process) for Ahmedabad location.Job description :
+91 +91-XXXXXXXXXX
- Customer Service Executive - Job Duties (International Voice Process US and UK)
- Responsible for Taking inbound calls from customers in US and UK
- Learn and practice on existing and new products offered
- Thoroughly Learn functions of software and products offered to customers
- Speak with clients globally primarily from USA through: Chat, Phone & Email
- Co-ordinate with other departments to resolve customer queries and fulfil needs
- Complete all assigned customer tickets timely and ensure customer satisfaction
- Documentation of cases on the Portal and other efficiently use tools like - Word, Power Point and Excel
- 8am to 5pm
- 11am to 8pm
- 4pm to 12am
- 7pm to 4am
- 11pm to 8am
- Rotational shift
- Overtime pay
- Shift allowance
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
- Diploma (Preferred)
- International Voice Process: 2 years (Required)
+91 +91-XXXXXXXXXX
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Job Detail
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Job IdJD3037120
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAhmadabad, Gujarat, India
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EducationNot mentioned
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ExperienceYear