• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
• Looking up for the Project app and WATI working.
Job Types: Full-time, Permanent
Pay: ?8,000.00 - ?15,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
Schedule:
• Day shift
• Morning shift
Application Question(s):
• Current CTC?
• Expected CTC?
Education:
• Bachelor's (Required)
Location:
• Lucknow, Uttar Pradesh (Required)
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