Job Description

:Job Title: Customer Analytics \xe2\x80\x93Scrum MasterLocation: PuneRole Description"We increase sales success and customer satisfaction through the intelligent use of data and digital marketing tools" With this mission, the "Customer Analytics" Tribe has been bundling the creation and orchestration of digital customer communication with our customers for the Deutsche Bank and Postbank brands within the Private Bank division of Deutsche Bank since September 2021. Our tribe is still growing and expanding. Customer Analytics Tribe consists of about now 14 Squads located in Frankfurt/Main, Bonn, Pune, and Bangalore. The strength of the tribe lies in the will to customer-centric innovation and an analytical "lean idea". The agile mindset and the use of agile methods and tools help us to implement this claim.As soon as possible, we are looking for a (Junior) SCRUM Master for our Tribe, who will serve two of our squads ensuring the development and expansion of agile methods and continuously develops them together with the Squad members. The SCRUM Master Team is led by the agile coach of the tribe.What we\xe2\x80\x99ll offer youAs part of our flexible scheme, here are just some of the benefits that you\xe2\x80\x99ll enjoy.

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Support of 2-3 squads as SCRUM Masters, through conception, organization, and moderation of agile ceremonies (backlog refinement, sprint planning, daily stand-ups, retrospectives, reviews, demos) as well as ensuring the consistent efficiency of these, among other things through disciplined timeboxing and possibly adaptation of the choice of methods
• Use of SCRUM, as well as the entire portfolio of agile methods such as Kanban, Lean, Lean Startup, Design Thinking, etc., so that the squads apply the appropriate mix of these methods for the team, the topic, for customers and stakeholders.
• Advising product owners, e.g., on the creation of resilient epics and user stories, as well as their prioritization in the product and sprint backlog as well as cooperation with other SCRUM masters for ongoing process optimization
• Gain an understanding of the context of the team (including strategic goals, timelines, technical frameworks, team dynamics, mentality) as well as independent resolution of disruptive factors (impediments)
• Active exemplification of an agile mindset and culture of continuous improvement, which is characterized by trust, transparency, empowerment, and collaboration.

Skills and Experiences

• Theoretical and first practical experience with agile techniques / methods, possibly also coaching techniques and previous successes in supporting agile SCRUM teams.
• Confidence in using agile tools such as JIRA and Confluence as well as good knowledge of Excel and PowerPoint
• Team player with an agile mindset, high empathy, and very good communication skills. Quick comprehension and a high degree of initiative
• Knowledge of data analytics or campaign management is an advantage.
• Fluent in German and English, both written and spoken

How we\xe2\x80\x99ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teamsPlease visit our company website for further information:Our values define the working environment we strive to create \xe2\x80\x93 diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Deutsche Bank