Job Description

Company DescriptionWe are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

• To plan, coordinate and implement all aspects of Events to ensure successful events.
• Co-ordinate all operations of the Events to ensure excellent customer service and to provide outstanding technical expertise.
• Ensure that all Events are well managed and meet clients expectations.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Coordinate operations with area Coordinators, Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
• Manage on-site services which include logistics like meeting room layouts, transportation, accommodations, catering etc.,.
• Provide on site logistical support as and when required to maintain the organizations reputation and ensure customer satisfaction.
• Liaise with external vendors to ensure effective & prompt services.
• Maintain analysis and written summaries evaluating Events success
• Safety regulations and fire regulations are enforced.
• Plan, coordinate arrangements for assigned Events with the help of subcontractors like decorating companies, electrical staff, audio-visual companies, food and beverage contractor etc to ensure success of the Events.
• Serve as on-site contact person for the Events and also assist the clients during Events to handle any unexpected changes, requests, or unusual circumstances that may arise.

Accor