Job Description

Company DescriptionWe are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

• To maintain and grow food & beverage sales from Novotel Kolkata Hotel & Residences's existing client base.
• To develop an effective sales strategy to attract new & additional catering sales, in conjunction with the Venue's sector sales team.
• To create and prepare banqueting proposals for potential customers, ensuring that all likely additional costs relating to the event have been assessed accurately and communicated.
• Meet and exceed all agreed sales targets set by the Catering Sales Manager.
• Maintain and accurately keep updated, customer records.
• Efficiently respond to all customers enquires in a polite and timely manner.
• Work closely and effectively with the Novotel Kolkata Hotel & Residences Hospitality Team, in order to ensure that all catering contracts are delivered to a high standard.
• Create and prepare accurate catering proposals for potential customers, ensuring that the catering offer matches the profile of the event in terms of product selection and budget.
• Provide weekly and monthly sales activity reports.
• Develop and deliver sales presentations to potential customers.
• Produce clear and accurate Event Catering Schedules within set deadlines
• Adopt a clear and strategic approach to catering sales by selling a catering offer that drives up spend per head, while keeping operational costs to a minimum.
• Organize and attend client meetings both internally and externally
• Support the Venue sector sales team if required, in terms of fielding enquires in their absence or taking messages.
• The duties of this post may require some weekend or evening work.
• This job description is not exhaustive and the role necessitates flexibility to take on other responsibilities which are at the discretion of the Sales Director.

• Employee benefit card offering discounted rates at Accor hotels worldwide.

• Develop your talent through Accor's learning programs.

• Opportunity to grow within your property and across the world!

• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Accor