Job Description

Manager(MSME), Loan Operations

- We are looking for an individual to manage end to end MSME financing and BC partnerships with our vendors for Caspian portfolio.

- The partnerships will include financing products like Invoice finance, Bill discounting, Supply Chain Financing, Business loans and Loan operations, which include processing, servicing, accounting, reporting functions, and client management.

Duties and Responsibilities :

- Coordinate with the business partners and ensure operations flow is as per the agreed terms of the agreement, this would include process including but not limited to, adherence to TAT, quality check of the data received, KYC validations, accuracy of the repayment schedules, demand generation, collection reconciliation.

- Managing the overall portfolio\'s performance, overdue monitoring, follow up for legal recoveries with partners, vendors

- Generate reports from the portfolio for management and partners to focus on the performance of the projects, identifying risks, adherences to TATs etc.

- Ensure all data is timely and accurately available on the loan management system. Work with tech support to highlight new requirements or raise tickets as needed

- Manage the partnership team, and work towards their skills upgradation.

- Process all types of the purchase order, invoices, bill financing, Lease financing, and export bill validation requests based on internal policies.

- Establish payable amounts and create a repayment schedule.

- Handling Client queries

- Generating statement/advice and any other transaction statement or certificate as per customer request or as per internal or statutory compliance requirements.

- Keeping track of maturities related to all types of loans.

- Coordinate with all stakeholders (internal and external) and ensure smooth disbursements.

- Ensure timely collections and follow-ups.

- Responsible for product designing, processes, and procedures per company policies.

- Establish and maintain professional business relationships with the partner companies.

- The requirements listed above are representative of the knowledge, skill, and/or ability required.

Qualifications :

Qualifications that are necessary for someone to be considered for the position :

- Experience: A minimum of 9-11 years of experience in banking operations, handling end-to-end loan operations

- Education: PG in Finance (preferred)

- Specialized Knowledge /Skills: Banking/NBFC MSME / BC project handling

- Professional Certification: NA

Abilities :

- Ability to think out of the box and liaison with multiple stakeholders.

- Ability to set expectations with clients and internal stakeholders.

- Ability to analyze and calculate figures and amounts on complex loan transactions.

- Adept at taking quick decisions by reviewing real-time situations.

- Strong people management and client relationship management skills

- Highly team-oriented and results-driven

- Excellent communication skills written & spoken.

- Excellent MS Excel, Word, and PowerPoint skills

- Understanding and Knowledge of IT systems and databases

Travel requirements : Moderate

Direct reports : Business Partnership Team executives

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