Casino Front Office Supervisor

Year    Panaji, Goa, India

Job Description

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Casino Front Office Supervisor (Female) : 1. Managing and maintaining relationships with high-end casino customers to ensure a high level of customer satisfaction. 2. Providing personalized service to VIP guests, including arranging accommodations, transportation, dining, and entertainment. 3. Handling guest inquiries and resolving any issues or complaints in a professional and timely manner. 4. Collaborating with other departments to ensure seamless coordination of services for VIP guests. 5. Monitoring guest activity and preferences to anticipate their needs and provide exceptional service. 6. Implementing and maintaining loyalty programs to foster long-term relationships with high-value customers. 7. Staying informed about the latest trends in luxury hospitality and gaming to enhance the VIP guest experience. 8. Working closely with the marketing team to promote VIP events and special promotions to attract and retain high-value customers. 9. Should have 3 - 5 years work experience in casino front office. To apply, please submit your updated resume and a cover letter highlighting your relevant experience and qualifications to email kishhospitalityconsultant@gmail.com Only shortlisted candidates will be contacted for an interview. Job Types: Full-time, Permanent, Fresher Pay: \xe2\x82\xb9260,000.00 - \xe2\x82\xb9400,000.00 per year Benefits:
  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund
Schedule:
  • Day shift
  • Evening shift
  • Fixed shift
  • Morning shift
  • Night shift
  • Rotational shift
  • Weekend availability
Supplemental pay types:
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus
Education:
  • Bachelor\'s (Preferred)
Experience:
  • Casino: 3 years (Required)
  • front office: 5 years (Required)
Language:
  • English (Required)
  • Hindi (Required)
Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
Willingness to travel:
  • 25% (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3346636
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Panaji, Goa, India
  • Education
    Not mentioned
  • Experience
    Year