Casino Front Office Supervisor (Female):1. Managing and maintaining relationships with high-end casino customers to ensure a high level of customer satisfaction.2. Providing personalized service to VIP guests, including arranging accommodations, transportation, dining, and entertainment.3. Handling guest inquiries and resolving any issues or complaints in a professional and timely manner.4. Collaborating with other departments to ensure seamless coordination of services for VIP guests.5. Monitoring guest activity and preferences to anticipate their needs and provide exceptional service.6. Implementing and maintaining loyalty programs to foster long-term relationships with high-value customers.7. Staying informed about the latest trends in luxury hospitality and gaming to enhance the VIP guest experience.8. Working closely with the marketing team to promote VIP events and special promotions to attract and retain high-value customers.9. Should have 3 - 5 years work experience in casino front office.To apply, please submit your updated resume and a cover letter highlighting your relevant experience and qualifications to email kishhospitalityconsultant@gmail.comOnly shortlisted candidates will be contacted for an interview.Job Types: Full-time, Permanent, FresherPay: \xe2\x82\xb9260,000.00 - \xe2\x82\xb9400,000.00 per yearBenefits:
Food provided
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Evening shift
Fixed shift
Morning shift
Night shift
Rotational shift
Weekend availability
Supplemental pay types:
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Casino: 3 years (Required)
front office: 5 years (Required)
Language:
English (Required)
Hindi (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Willingness to travel:
25% (Preferred)
Work Location: In person
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