Cashify Associate Customer Support (2 5 Yrs) Gurgaon/gurugram (after Sales / Customer Service)
Job Description
Title - Customer Support AssociateExperience 2-5 years Location GurugramJob description : Duties and Responsibilities :- Responsible to handle social media platforms such as Facebook, Twitter, Instagram, etc. for customer queries, complaints, and feedback.- Interact with customers via Calls, Chats, WhatsApp and resolve them.- Identify and escalate issues- Handle issues to the social media platforms and resolving their issues on time.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Ensure customer satisfaction and provide professional customer support.- Follow company process accurately and efficientlyExperience and Qualifications Required :- Excellent in MS Office skills- Excellent communication skills- verbal and written- Ability to multi-task, prioritize, and manage time effectivelyEducation:- Graduation in any stream (ref:updazz.com)
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Job Detail
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Job IdJD3078847
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear