Job Description

(JD): Cashier - Retail FieldPosition Summary

The Cashier is responsible for handling customer transactions at the point of sale efficiently and accurately while providing excellent customer service. They play a vital role in creating a positive shopping experience by assisting customers and ensuring smooth checkout operations.

Key Responsibilities

• Point-of-Sale (POS) Operations
• Process cash, credit/debit card, and digital payments accurately.
• Issue receipts, refunds, or exchanges following company policies.
• Ensure proper scanning and bagging of items.
• Customer Service
• Greet customers and address their inquiries courteously.
• Resolve minor customer complaints or escalate them to a supervisor when necessary.
• Promote special offers, loyalty programs, and store initiatives.
• Cash Handling
• Maintain and balance the cash drawer at the start and end of each shift.
• Safeguard cash and handle discrepancies according to company procedures.
• Operational Support
• Assist in replenishing checkout counter supplies (bags, receipt rolls, etc.).
• Help with shelf stocking or floor operations during off-peak hours.
• Follow store policies regarding returns, exchanges, and pricing issues.
• Compliance and Cleanliness
• Ensure compliance with health, safety, and company regulations.
• Keep the cashiering area clean, organized, and well-maintained.

Job Specification (JS): Cashier - Retail FieldQualifications

• High school diploma or equivalent (preferred).
• Basic knowledge of arithmetic for cash handling.
• knowledge of basic computor (like word, excel, power point)

Experience

• Previous experience as a cashier or in customer service (preferred but not mandatory).
• Familiarity with POS systems or retail software is a plus.

Skills and Competencies

• Technical Skills
• Ability to operate POS systems and handle multiple payment methods.
• Basic computer skills for processing digital payments or reports.
• Customer Service Skills
• Friendly and approachable demeanor.
• Strong verbal communication skills to interact with customers effectively.
• Attention to Detail
• High level of accuracy in processing transactions.
• Ability to identify pricing or checkout errors quickly.
• Time Management
• Ability to work efficiently in a fast-paced environment.
• Prioritize tasks during peak hours to minimize waiting times.

Personal Attributes

• Honest and reliable with strong ethical standards.
• Team player with a positive attitude.
• Ability to remain calm and courteous under pressure.

Job Type: Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 3 years (Preferred)

Work Location: Remote

Expected Start Date: 01/01/2025