Job Description

Key Responsibilities:

1. Cash Management: Accept payments from customers using various payment methods such as cash, credit/debit cards, mobile wallets, and gift cards.

2. Issuing Receipts: Provide customers with accurate receipts, change, and necessary documentation after completing a transaction.

3. Processing Returns and Exchanges: Handle returns, exchanges, and refunds as per the store or business policy.

4. Scanning and Pricing Items: In retail, scan items, ensure accurate pricing, and apply any discounts or offers where applicable.

5. Ensuring Accuracy: Double-check amounts entered into the register to ensure the correct total is charged to the customer.

6. Providing Assistance: Greet and assist customers in a friendly and professional manner, answering any queries they may have.

7. Resolving Issues: Handle customer complaints or concerns with a calm and positive attitude, escalating issues to the supervisor if needed.

8. Promoting Store Offers: Inform customers about ongoing promotions, loyalty programs, or new products/services when appropriate.

9. Maintaining a Positive Experience: Ensure customers leave the establishment satisfied with their experience.

10. Cash Handling: Safely handle cash, ensure it is counted accurately, and store it securely.

11. Cash Drawer Management: Keep the cash drawer balanced and report discrepancies, if any, to the supervisor or manager immediately.

12. End-of-Shift Reporting: At the end of the shift, reconcile the register, counting the cash and comparing it with the sales records to ensure no discrepancies.

13. Daily Reports: In some settings, prepare or assist in preparing daily sales reports, summarizing transactions and sales totals.

14. Identifying Counterfeit Money: Be vigilant in identifying counterfeit notes or fraudulent payment methods.

15. Reporting Suspicious Activities: Report any suspicious activity or potential theft to management promptly.

16. Safeguard sensitive customer information, especially in environments where electronic payments are made.

17. Working with Supervisors/Managers: Communicate with managers regarding inventory, customer feedback, or any problems encountered during the shift.

Common Qualifications:

Education: Typically, a high school diploma or equivalent is required. Some positions may require additional certifications in retail or finance.

Experience: Previous experience in cashiering, retail, or customer service is often preferred but not always necessary. Training is commonly provided on the job.

Job Types: Full-time, Permanent

Pay: From ?15,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Day shift
• Morning shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person