Job Description

Apply cash received to customer accounts or follow up with customers regarding past-due payments Assist with incoming customer payment allocation requests Initiate customer refund requests Maintain documentation for compliance reporting and audits Process and reconcile account receivables and remittances Address payment issues like double payments or other discrepancies Create regular reports to accurately track financial information Test new implementations and changes to the SAP system environment Follow-up on remittances with customers and understanding of adjustments in payments like WHT, Forex impact The Essentials Commerce Graduate with MBA or CA Inter with 6 - 8 years of O2C experience with experience of Billing for APAC Europe customers for SSC/BPO. Experience in Peoplesoft Financials and SAP is preferred Experience in the Media Industry and/or Media Sales is preferred A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint) Should have a complete understanding of the OTC process Strong listening, verbal and written communication skills Ability to work independently, creatively and efficiently Proven track record in meeting deadlines The Perks Exclusive Warner Bros. Discovery events and advance screenings Paid time off every year to volunteer for eligible employees Access to well-being tools, resources, and freebies Access to in-house learning and development resources Part of the Warner Bros. Discovery family of powerhouse brands

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