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The Role
Principal accountabilities:
1. Process transactions - daily recording of incoming cash receipts (3rd party customers and intercompany) into SAP accurately and on time in accordance with KPI and SLA/OLA
2. Liaise with customers, cash collectors, risk analyst, customer service to resolve payment queries (missing payments, advanced payments, proforma payments, credit balances, unallocated cash etc.)
3. Reconciliation of general ledger accounts related to cash allocation tasks.
4. Reconciliation of credit card receivables and reviewing problematic credit card transactions.
5. Ensure queries (including shared email box) received are responded, investigated and resolved accurately and in timely and professional manner.
6. Works closely with other teams (Cash and bank, Collections, Credit Risk, Customer Care) in order to continuously develop and improve quality and efficiency of Cash Allocation function.
7. Follows instructions given by superior
General accountabilities:
A. During all work activities observes policies, regulations and directives for assuring safety and protection of health during work
B. During all work activities observes policies, regulations and directives for quality and protection of environment
C. Keeps his working place and equipment in order and in the line with the 5S system principles
D. Shows active approach towards broadening knowledge and qualification
E. Active approach to BPI and partnership building
F. Follows internal guidelines of the employer and generally applicable regulations
What you can expect from us?
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