Captain

Year    Alappuzha, Kerala, India

Job Description


Company OverviewGREATBELL HR Consultancy Services PVT LTD is a leading firm specializing in technical and hospitality manpower recruitment, collaborating with around 500 companies in India. With its headquarters in Cochin, Kerala, GREATBELL HR Consultancy prides itself on being a key player in the Human Resources Services industry.Job OverviewWe are seeking a Mid-Level Captain to join our team in strategic locations across Kerala, including Alappuzha, Ernakulam, Thiruvananthapuram, Kollam, Kozhikode, Wayanad, and Thrissur. The ideal candidate will have 4 to 6 years of relevant experience and work on a full-time basis. This role demands a proactive individual capable of overseeing dining experiences and ensuring operational excellence in a restaurant setting.Qualifications and Skills

  • Leadership (Mandatory skill): Demonstrate strong leadership qualities to effectively manage and motivate a team in a dynamic restaurant environment.
  • Responsible for managing the dining experience in a restaurant (Mandatory skill): Possess the ability to ensure guest satisfaction through meticulous dining management.
  • Take orders, serve foods, and ensure timely delivery (Mandatory skill): Proficient in taking accurate orders, serving food efficiently, and managing time-sensitive service operations.
  • Oversee restaurant operations and ensure smooth running: Capability to supervise overall restaurant functions, ensuring seamless operations and optimal customer experience.
  • Maintain cleanliness in the food and beverage area: Uphold stringent hygiene standards in all food service areas, ensuring compliance with health regulations.
  • Train and supervise servers and other staff: Provide comprehensive training and supervision to enhance staff skills and service quality.
  • Excellent communication skills: Effective communication abilities to interact with patrons, staff, and management.
  • Problem-solving skills: Adept at identifying issues swiftly and implementing viable solutions to enhance service efficiency.
Roles and Responsibilities
  • Manage the dining service staff and ensure they provide excellent customer service.
  • Coordinate with kitchen staff to ensure timely and accurate order processing.
  • Resolve customer complaints and service issues promptly and satisfactorily.
  • Implement quality control procedures to maintain high standards of food and service.
  • Maintain complete knowledge of menu items to assist guests and staff effectively.
  • Monitor inventory levels and place orders to prevent shortages and surpluses.
  • Ensure adherence to all health and safety regulations at all times.
  • Conduct regular team meetings to update staff on new protocols and menu items.

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Job Detail

  • Job Id
    JD3595324
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.25000 per month
  • Employment Status
    Permanent
  • Job Location
    Alappuzha, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year