Job Description

Overview: The Transformation Program Office is responsible for the governance of Citi’s Transformation Program and the related, centralized processes and procedures required to effectively manage the oversight and execution of the Transformation Action Plan. The Transformation Governance & Process Sr Analyst will be a subject matter expert for closure centralized processes and/or procedures applicable to all teams involved in this program, both within and outside of the CAO. The Sr Analyst will need to effectively partner with stakeholders across the CAO and business functions to drive compliance with closure processes, drive towards efficient and sustainable best practices. This role may also be involved in the creation and monitoring of reporting directly shared with the Regulators. The work performed by the Sr. Analyst impacts the effectiveness of the Transformation Program Office, which impacts the overall execution of the Transformation Program.

Responsibilities:

• Performs Transformation Office check of stakeholder delivered Closure Summary documentation
• Liaises with transformation program groups, execution teams and Internal audit to ensure clarity regarding documentation requirements
• Advises stakeholders as governance and/or process subject-matter-expert for closure
• Manages and maintains recordkeeping documentation to ensure an audit ready environment
• Prepares metrics, tracks progress, conducts reconciliations and provides status reports
• Monitors reports to ensure appropriate process steps are followed by stakeholders
• Drives adherence to closure processes, procedures, methods, and standards

• Identifies and drives resolution of issues
• Supports planning and coordination of day-to-day activities
• Applies best practices for effective communication and problem-solving
• Understands the bank environment and compliance and regulatory requirements
• Works with regional and global team to implement the best standards across teams.
• Support Issue and CAP creation and processing of approved changes as required
• Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

• Overall Experience of 7-9 years with hands-on execution experience on program management and a good exposure to program governance activities
• Excellent computer skills with a high level of proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint), especially in data entry/extract/reporting
• Should demonstrate a commitment to quality and attention to detail
• Strong analytical and problem-solving skills.
• Strong attention to detail and follow-up
• Strong written and verbal communications skills with the ability to interact effectively
• Ability to thrive in a high-paced work environment
• Ability to work independently

Education:

• Bachelor’s/University degree or equivalent experience

- Job Family Group: Project and Program Management - Job Family: Program Management - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting