Job Description

Developing long-term relationships with clients through managing and interpreting their requirements.
Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Follow communication procedures, guidelines, and policies
Take the extra mile to engage with customers
Strong telephony etiquettes (verbal & active listening skills)
Customer orientation and ability to adapt/respond to different types of changes
Excellent communication skills.
Ability to multi-task, prioritize, and manage time effectively
Identifying and assessing customers\xe2\x80\x99 needs to achieve satisfaction.
Flexible, adaptable, proactive and self-motivated
Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added
advantage
Willing to work in different time zones/ late night shifts
Adherence to quality and compliance guidelines
Ability to take quick decisions and respond to Customer inquiries
Able to work in 24/7 environment
Looking for:
Degree \xe2\x80\x93 Graduates from commerce & science background (B. Com/B.Sc./BBA)
60% aggregate throughout academics
Flexible for Night shifts
What we offer:
INR 3.00 lacs CTC (includes 12% variable component which will be paid as a lumpsum in April every year)
Shift Allowance
Insurance coverage of 5 lacs for Self and dependents (Can be increased up to 20 lacs)
Transport facility ##LI-DNIDeveloping long-term relationships with clients through managing and interpreting their requirements.
Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Follow communication procedures, guidelines, and policies
Take the extra mile to engage with customers
Strong telephony etiquettes (verbal & active listening skills)
Customer orientation and ability to adapt/respond to different types of changes
Excellent communication skills.
Ability to multi-task, prioritize, and manage time effectively
Identifying and assessing customers\xe2\x80\x99 needs to achieve satisfaction.
Flexible, adaptable, proactive and self-motivated
Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added
advantage
Willing to work in different time zones/ late night shifts
Adherence to quality and compliance guidelines
Ability to take quick decisions and respond to Customer inquiries
Able to work in 24/7 environmentDiversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP\xe2\x80\x99s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP\xe2\x80\x99s culture and our full set of values.

ADP