Job Description

JOB DESCRIPTION Job Summary:


The Marketing Analyst will be responsible for the campaign execution and creative development of credit card existing card member tactics on a reoccurring basis. This position sits within the Card marketing execution organization of Card Services, a key business within Chase's Consumer & Community Banking group.

Job Responsibilities:


This role will be responsible for executing and gaining approvals for credit card marketing campaigns via multiple marketing channels and based on strategic direction on product, positioning, pricing, and placement. The focus of each campaign is seamless execution for customer acquisition/Existing customer and requires an eye on the customer experience. This person will utilize their project management skill to manage a diverse and dispersed set of stakeholders. They will identify opportunities to improve process, develop efficiencies, and deliver results, while ensuring regulatory compliance.


Required Qualifications, Skills and Capabilities:

• 3+ years of campaign management marketing, advertising, media, agency, or creative strategy
• Set up and manage E2E campaign management work flow using various tools
• Collaborating across multiple stakeholders to manage the SLA for all the acquisition campaigns
• Experience in any one of the campaign management work flow tools
• Experience in managing various stages of campaigns - Initiation, building, creative/content building, data extraction, completion working with multiple stakeholder - Marketing manager, Content builder, list extraction team
• Enthusiasm and willingness to learn is a must
• Bachelor's or Master Degree in marketing required




Preferred Qualifications, Skills and Capabilities:

• Build and manage E2E campaign delivery
• Monitor and track the campaign progress and work with multiple stakeholders to stick to SLAs
• Be results-oriented with strong attention to detail and problem-solving skills
• Possess strong communication, interpersonal skills, and leadership potential
• Demonstrate they are customer-obsessed by understanding the customer experience


Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what's b


ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.







ABOUT THE TEAM


Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.



We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.