Job Description

We are seeking a motivated and enthusiastic Calling Executive to join our team. The ideal candidate will have excellent communication skills, a strong customer-centric attitude, and the ability to work well in a fast-paced environment. In this role, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, providing product information, and resolving customer issues.

Key Responsibilities:

• Make outbound calls to customers for sales, service, or follow-ups.
• Answer inbound calls and provide accurate information regarding products/services.
• Address customer inquiries, complaints, and issues professionally and efficiently.
• Maintain detailed records of all interactions and transactions with customers.
• Ensure customer satisfaction by offering timely resolutions.
• Achieve set targets for call handling, sales, or other KPIs (if applicable).
• Adhere to company policies and procedures.

Required Skills and Qualifications:

• Proven experience in customer service, telemarketing, or call center environment (preferred).
• Strong communication skills, both verbal and written.
• Ability to handle difficult conversations with a positive attitude.
• Familiarity with customer service software and CRM tools (preferred).
• Ability to work under pressure and meet targets.
• Excellent problem-solving skills.
• High school diploma or equivalent (or higher).

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person

Speak with the employer
+91 7974740771