Job Description

About Us: Pristine IT Code Pvt LTD. is incubating as a start-up with sound financial backing, it aims to grow to be a formidable provider of IT consulting and services. Our Parent company Spectrum Electrical Industries Limited is an ISO 9001:2015 certified company that designs and manufactures electrical, automobile, and irrigation components.(URL:https://www.spectrum-india.com/#/)We will be focusing on IT and ITES services in ERP, custom applications, websites, Mobile Applications, Gen-AI assets, DevOps/Cloud, Industry IOT, CRM, HRMS, and next-generation embedded software.

Job Summary: The Calling Executive will be responsible for reaching out to potential and existing clients via phone to promote our IT products and services. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to build strong relationships with clients.

Key Responsibilities:

• Client Outreach: Make outbound calls to potential and existing clients to introduce and promote the company's IT products and services.
• Lead Generation: Identify and qualify leads to support the sales team.
• Product Knowledge: Maintain a deep understanding of the company's products and services to effectively communicate their benefits to clients.
• Customer Engagement: Build and maintain positive relationships with clients by providing excellent customer service and addressing inquiries or concerns.
• Sales Support: Assist the sales team in scheduling appointments, follow-ups, and providing relevant information to prospective clients.
• Data Management: Accurately update and maintain client information in the CRM system.
• Feedback Collection: Gather feedback from clients and relay it to the relevant departments for continuous improvement.
• Reporting: Prepare and submit regular reports on call activities, lead status, and customer feedback to management.

Qualifications:

• Education: High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is a plus.
• Experience: Previous experience in a calling executive, telemarketing, or customer service role is preferred.
• Skills:
• Excellent verbal communication and interpersonal skills.
• Professional and confident phone presence.
• Strong sales and negotiation skills.
• Ability to understand and explain technical products and services.
• Proficiency in using CRM software and Microsoft Office Suite.
• Strong organizational and time management skills.

General Attributes:

• Team Player: Ability to work effectively in a team environment.
• Customer Focused: Dedicated to meeting the expectations and requirements of internal and external customers.
• Motivated: Self-driven with a strong desire to achieve and exceed targets.
• Quick Learner: Ability to quickly grasp new information and adapt to changing environments.

Benefits:

• Competitive salary and performance-based incentives
• Health, dental, and vision insurance
• Professional development and training opportunities
• Friendly and collaborative work environment
• Flexible working hours

Job Type: Full-time

Pay: ?300,000.00 - ?500,000.00 per year

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person