Job description: This Quality Auditor position is a full-time on-site role located in Ahmedabad . As a Quality Auditor, you will monitor and evaluate calls & chats to ensure that experts are providing accurate information, delivering exceptional service, and adhering to established policies and procedures. Qualifications: Quality assurance or call center experience with quality monitoring, coaching, and feedback Strong analytical, problem-solving, and decision-making skills Excellent verbal and written communication skills Ability to work independently and as part of a team A bachelor\'s degree in any field
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